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Momentum rewards: how tiers work

Momentum is the rewards program at the property, and its structure is built around tiers: Core, Ignite, Leap and Ascend. A tier is a level in the program that reflects how much you play over a period, and different tiers can come with different benefits. The names sound like a ladder, and in practice that is what they are. This guide explains the four tiers in general terms and, more importantly, what to confirm at the property, because the details that matter are set by the program and can change. Must be 21+ with valid ID to join and play.

What Momentum is

Momentum is the umbrella for the property's player rewards. You join with a player card, your play is recorded, and the program turns that activity into points and tier status. From there, offers and benefits may be extended to you. The program is designed to reward return visits rather than a single session, which is why tiers are measured over time. Treat the card as the account that everything else hangs from.

The four tiers: Core, Ignite, Leap, Ascend

The program names four tiers, from Core through Ignite and Leap up to Ascend. In most tiered programs the entry level is where everyone starts and higher tiers are reached through continued play. What separates one tier from the next, and what each one offers, is defined by the program rather than by the tier names. Do not assume a benefit because a tier sounds higher; ask what the current tier includes. The names describe a progression, not a guarantee of specific rewards.

How play is tracked toward a tier

Your play is tracked through the player card, at machines and at tables where the program records it. Points and tier progress usually build from that recorded activity. If you forget to use your card, the play may not count, which is the most common reason a player's progress looks wrong. Insert the card, confirm it is reading, and present it at the table where required. If your account does not reflect play you believe you made, raise it with player services.

What to confirm at the property

Because tier rules are set by the program, the details you need are best confirmed on site. Ask what the current tiers require, what each tier includes, when status is reviewed and how long it lasts. Confirm whether tier benefits are automatic or need to be claimed, and where. Get the answer from the program's own materials rather than from another player. Program rules, hours and offers are set by the property and may change.

Keeping your account in order

A rewards account works best when the details are current. Keep your contact information up to date so offers reach you, and report a lost card quickly to avoid a gap in your record. If you have more than one account, ask player services to reconcile them. Read the program terms once so you know the shape of the rules. A little housekeeping keeps your tier progress and offers accurate.

• Join with a player card and keep it active.
• Insert or present the card so play is recorded.
• Ask what each tier includes rather than assuming.
• Confirm how and when status is reviewed.
• Keep your contact details current.

Why the tier names are not the whole story

Names like Ignite and Ascend suggest momentum, and the program is built to reward players who keep coming back. But a name tells you nothing about what you receive, because the benefits are written in the program's own terms. Two players on the same tier usually get the same set of benefits, yet the value depends on how they visit. Read what your tier actually includes instead of guessing from the label. If a benefit matters to you, confirm it applies to your account.

Tiers, offers and how they connect

Tier status is one input into the offers you receive, and it is not the only one. Program activity, visit history and current promotions all shape what is sent to you, and the property sets those rules. That is why two players with similar play can receive different offers. If an offer confuses you, ask player services what triggered it and what it requires. Do not treat an offer as a right that comes with a tier; check its own terms.

Reading the program terms once

Most of the questions players ask about tiers are answered in the program's terms. Reading them once, when you join, tells you how status is earned, how long it lasts and how benefits are delivered. Save or note where you found them so you can check for changes later. Terms can be updated, so a version you read last year may not be current. When in doubt, ask for the latest wording at the desk.

Common assumptions worth checking

Players often assume that a higher tier automatically means better offers, or that status lasts forever, or that everyone in their group shares their tier. None of these is guaranteed by a label alone. Confirm how status is reviewed, how long it remains, and whether benefits extend to guests. Ask what happens to your progress if you do not play for a while. These are the details that surprise people, and the desk can answer them quickly.

Momentum tiers are a way of recognising continued play, and the names are the easy part; the details are what you confirm on site. Play with your card, keep the account tidy, and check the current program rules before you count on a benefit. Must be 21+ with valid ID. Program rules, hours and offers are set by the property and may change. Gambling problem? Call the National Problem Gambling Helpline 1-800-522-4700.

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