Player Services Team
Providing personalized exemplary service to avid casino players is what our team excels at. From assisting with credit lines, to explaining our loyalty card program and associated player benefits, our team is here to ensure spectacular experiences at Mohegan Sun Casino and Virgin Hotels Las Vegas. Please feel free to reach out to our department at VIP@MoheganSunLasVegas or 855.880.8898 and one of our personalized service providers will be looking forward to assist you. Thank you for choosing Mohegan Sun Casino Las Vegas.
VICE PRESIDENT OF CASINO MARKETING
Tony has been spent the last 29 years in various roles throughout Casino Marketing, Player Development, Customer Relations and Service Assurance. Throughout his career, Tony has worked with several large Las Vegas Strip resorts, as well as local and regional properties. As the Vice President of Casino Marketing, he will oversee the Player Services Team and work with all facets of the resort to ensure our guests receive world-class service and a one-of-kind Las Vegas experience on every visit.
DIRECTOR OF PLAYER DEVELOPMENT
Scott is an industry veteran with over 20 years of experience in Las Vegas, including more than 9 years at the Hard Rock Hotel & Casino. Scott has held many different roles throughout Hotel Operations and Casino Marketing, bringing a vast knowledge to his resume. Scott is originally from Chicago and is a UNLV Graduate. Scott loves hiking, traveling the world and spending time with his family, friends and his two dogs. He is passionate about the City of Las Vegas, Golden Knights and loves to experience new cultures.
DIRECTOR OF PLAYER DEVELOPMENT
Born and raised in Las Vegas, Chris earned his Bachelor’s degree from UNLV. He discovered his true passion for guest relations while working in Casino Marketing in 2010. Chris carries this same enthusiasm for building relationships in his current role, ensuring VIP experiences to all the Mohegan Sun Casino players he engages with. Chris is a loyal fan of the Vegas Golden Knights, Las Vegas Raiders and all UNLV Rebel athletics. He spends his free time enjoying outdoor activities with his family, including biking, hiking, camping and snowboarding.
CASINO MARKETING MANAGER
Sumona is ecstatic to be continuing her over 20-year casino industry career at the state-of-the art Mohegan Sun Casino Las Vegas. Sumona's experience includes management roles within Casino Marketing, Player Development and Concierges services, in both Reno and Las Vegas. Sumona holds a Bachelor's degree in Business Management and Marketing from University of Nevada, Reno. She is a strong believer of the "work hard play hard" motto and is extremely passionate about relationship marketing and providing world class player experiences. When she is not working, Sumona enjoys global travel, hiking, painting, cooking, and spending time with family and friends.
EXECUTIVE HOST - ASIAN GAMING
Elaine is excited to further her 13 year casino career with Mohegan Sun Casino Las Vegas. Elaine's entire gaming background has been focused on guest relations and she has assisted players at highly regarded resorts on both the East and West coasts Elaine takes great pride in getting to know each of her players well and interacting with them in multiple languages, as she is fluent in English, Vietnamese, Cantonese and Mandarin. Elaine is very dedicated and enthusiastic when it comes to ensuring great experiences for the players she assists. In her free time, she enjoys spending time with her family, watching movies and cooking.
Juan began his casino hosting career 5 years ago in Black Hawk, CO working with players at three separate casinos within the same gaming company. In 2017, he transferred with the company to Las Vegas to further his experience as an Executive Casino Host. Juan is truly passionate about developing genuine and sincere relationships with casino players and his ability to provide impeccable service and relationship development make him a perfect match for Mohegan Sun Casino. Juan is a soccer and F1 aficionado and enjoys spending time at the beach. Hablo Español
Wayne, originally from New Jersey, has been a Las Vegas resident for the past 30 years. Wayne has been a Casino Host in the Las Vegas market for over 10 years and is thoroughly committed to providing the most memorable player experiences with his "always available" approach to relationship building. When he is not working, Wayne enjoys spending time with his wife and two daughters and is always on the look out for the best kept secret places to dine in the Vegas valley.
Patty brings a wealth of first-class casino industry experience to the team. From strong relationships and a history of taking great care of many of Las Vegas’ top players, to putting together and executing memorable casino events and tournaments; Patty will put all of these skills on display for her role as a Hospitality Host. When outside of work, Patty enjoys spending time with her family and friends and is a big fan of the Kansas City Chiefs and professional football.
Originally from Detroit, Michigan, Telicia joins Mohegan Sun Casino Las Vegas with 14 years of experience in the entertainment industry. During her tenure, Telicia has had the opportunity to interact with celebrities, music artists and customers alike. With her warm and welcoming personality, she has been able to give those she encounters the most pleasurable experiences for every event they attend. She brings that same enthusiasm and flair for fun to the Mohegan Sun Casino Las Vegas, making each guests visit as memorable as their first time here. When Telicia isn’t working, she enjoys spending time with family, writing, traveling and making movie magic!
Danielle has been a top performer in the Hospitality Industry for over 25 years. She is skilled in the Culinary Arts and has a college background In Hospitality Management from DeVry University. Danielle takes every experience as an opportunity to blow people’s minds with creativity and entertainment. Danielle is a passionate singer/performer, talented at yarn art and is an avid visitor of the State and National Parks. She is grateful that Nevada rests between the first and third largest collection of National parks in our country with the fourth state near enough to make a treasured jaunt on the Interstate to more natural moments and beautiful sunsets.
Born in Angeles City, Philippines, and raised in Chicago, IL, Christine moved to Las Vegas in 1996. She spent five years as a Floral Manager for a big strip resort, before beginning her casino marketing career as a Player’s Club Representative. Christine moved her way up to a position as VIP Host Supervisor. before finding her way to Mohegan Sun Casino as a Hospitality Host. Christine is passionate about creating memorable experiences and fostering lasting relationships with the players she meets. In her free time, Christine enjoys spending time with family and friends, cooking and watching movies.
Originally from Chicago, Marcus has lived in Las Vegas for over 20 years. Marcus’ career in the hospitality industry spans15 years and counting. During his time in the industry, Marcus has always had a strong focus on the VIP guest. When not ensuring players are having world class experiences, Marcus enjoys spending time with family and friends and playing basketball.