Player Services Team

Providing personalized exemplary service to avid casino players is what our team excels at. From assisting with credit lines, to explaining our loyalty card program and associated player benefits, our team is here to ensure spectacular experiences at Mohegan Sun Casino and Virgin Hotels Las Vegas. Please feel free to reach out to our department at VIP@MoheganSunLasVegas and one of our personalized service providers will be looking forward to assist you. Thank you for choosing Mohegan Sun Casino Las Vegas.

Vice President of Casino Marketing Tony Tricase

Tony Tricase


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Tony has been spent the last 29 years in various roles throughout Casino Marketing, Player Development, Customer Relations and Service Assurance. Throughout his career, Tony has worked with several large Las Vegas Strip resorts, as well as local and regional properties. As the Vice President of Casino Marketing, he will oversee the Player Services Team and work with all facets of the resort to ensure our guests receive world-class service and a one-of-kind Las Vegas experience on every visit.

Casino Host Tony

Tony D'Ambrosio


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Tony has spent the last 20 years working in casino marketing in Las Vegas, including the past 18 years at the Hard Rock Hotel & Casino. He is truly passionate about networking and building long lasting relationships with guests and team members. Tony believes in creating one-of-a-kind experiences that spark fun and excitement for the guests. Tony enjoys boxing, tennis, baseball, coaching Little League, and spending time with his family and three dogs.

Casino Host Scott

Scott Konopinski


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Scott is an industry veteran with over 20 years of experience in Las Vegas, including more than 9 years at the Hard Rock Hotel & Casino. Scott has held many different roles throughout Hotel Operations and Casino Marketing, bringing a vast knowledge to his resume. Scott is originally from Chicago and is a UNLV Graduate. Scott loves hiking, traveling the world and spending time with his family, friends and his two dogs. He is passionate about the City of Las Vegas, Golden Knights and loves to experience new cultures.

Casino Host Chris

Chris Saldivar


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Born and raised in Las Vegas, Chris earned his Bachelor’s degree from UNLV. He discovered his true passion for guest relations while working in Casino Marketing in 2010. Chris carries this same enthusiasm for building relationships in his current role, ensuring VIP experiences to all the Mohegan Sun Casino players he engages with. Chris is a loyal fan of the Vegas Golden Knights, Las Vegas Raiders and all UNLV Rebel athletics. He spends his free time enjoying outdoor activities with his family, including biking, hiking, camping and snowboarding.

Casino Host Elaine

Elaine Lam


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Elaine is excited to further her 13 year casino career with Mohegan Sun Casino Las Vegas. Elaine's entire gaming background has been focused on guest relations and she has assisted players at highly regarded resorts on both the East and West coasts Elaine takes great pride in getting to know each of her players well and interacting with them in multiple languages, as she is fluent in English, Vietnamese, Cantonese and Mandarin. Elaine is very dedicated and enthusiastic when it comes to ensuring great experiences for the players she assists. In her free time, she enjoys spending time with her family, watching movies and cooking.

Casino Host Sumona

Sumona Islam


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Sumona is ecstatic to be continuing her over 20-year casino industry career at the state-of-the art Mohegan Sun Casino Las Vegas. Sumona's experience includes management roles within Casino Marketing, Player Development and Concierges services, in both Reno and Las Vegas. Sumona holds a Bachelor's degree in Business Management and Marketing from University of Nevada, Reno. She is a strong believer of the "work hard play hard" motto and is extremely passionate about relationship marketing and providing world class player experiences. When she is not working, Sumona enjoys global travel, hiking, painting, cooking, and spending time with family and friends.

Coming soon pending approval from all regulatory agencies.